We ship [to parcel lockers \/ by courier] in [countries]. At checkout you can choose one of the carriers: [carriers].<\/p>\n
Goods are dispatched from our warehouse in Riga. They arrive within [x\u2013y] working days of payment being received.<\/p>\n
When your parcel arrives at the parcel locker, you will receive a text message and an e-mail. That is why it is important to enter the correct phone number with your order.<\/p>\n
If the product isn’t right for you, return it within 30 days of receipt. You don’t need to give a reason.<\/p>\n
We pay for the return shipping. We will e-mail you a prepaid shipping label \u2013 all you need to do is pack the product and drop it off [at a parcel locker].<\/p>\n
We refund the money using the same method you paid with, within 14 days of receiving the product.<\/p>\n
The returned product must be undamaged and fit for use. You may unpack and inspect the product as you would in a shop. If the value of the product has decreased due to use beyond inspection, we have the right to reduce the refund.<\/p>\n
Regardless of the 30-day period we offer, you have the statutory right to withdraw from the contract within 14 days of receiving the product without giving a reason. You will find a model form here.<\/p>\n
If you receive a damaged product, contact us as soon as possible and attach photos. We will replace the product or refund your money \u2013 the shipping costs are on us.<\/p>\n